Customer Care – Great Annual Savings https://greatannualsavings.com Saving you more on more Thu, 08 Oct 2020 15:49:44 +0000 en-GB hourly 1 http://149.255.56.110/~waynesed?v=5.7.2 https://greatannualsavings.com/wp-content/uploads/2016/12/G-Logo-main.png Customer Care – Great Annual Savings https://greatannualsavings.com 32 32 Delivering Customer Excellence During COVID https://greatannualsavings.com/delivering-customer-excellence-during-covid/ Wed, 07 Oct 2020 08:38:27 +0000 https://greatannualsavings.com/?p=103352 By Chris Hobbs, Customer Excellence Manager As the coronavirus pandemic continues to throw the world into chaos with different rules and guidance emerging daily, there is little to no sense of business as usual at present. With government guidance currently stating people should work from home, if possible, there are many customer communications now happening …

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]]> Why listening is our most important customer tool https://greatannualsavings.com/why-listening-is-our-most-important-customer-tool/ Tue, 05 May 2020 14:34:42 +0000 https://greatannualsavings.com/?p=101053 Chris Hobbs, our Customer Excellence Manager, explains how effective customer listening can undoubtedly lead to hard-edged, tangible outcomes as well as intangible benefits for relationships.

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